Leading the Energy Transition with SAP
Utility providers today are navigating seismic changes—grid
modernization, decarbonization, customer empowerment, and regulatory pressure.
M10TEK helps utilities reimagine how they deliver energy and services using the full power of SAP.
From customer billing to asset maintenance, and from meter data to mobile field operations, our
SAP consultants deliver proven solutions that enable utilities to become smarter, more efficient, and future-ready.
Our Utilities Industry Expertise
M10TEK supports utilities across transmission, distribution, and retail operations:
Customer Service & Billing
- SAP IS-U (Industry Solution for Utilities)
- Customer account, contract, and device management
- Convergent billing and SAP BRIM for subscription models
- Integration with self-service portals and mobile apps
Metering & Smart Grid Integration
- Device installation and meter lifecycle management
- Smart meter data processing and analytics
- Integration with head-end systems (HES) and MDMS platforms
- Interval billing and load profiling
Asset & Work Management
- SAP EAM for utility asset lifecycle and field inspections
- SAP Work Manager and FSM (Field Service Management) for mobile crews
- GIS integration for network visualization and maintenance
Regulatory & Compliance
- Emissions and sustainability reporting
- Rate case and tariff management
- Customer affordability, arrears, and subsidy programs
- NERC, FERC, and local utility board compliance
SAP Solutions for Utilities We Deliver
- SAP S/4HANA for Utilities (IS-U & Cloud)
- SAP BRIM for subscription and usage-based billing
- SAP Customer Experience (CX) for engagement and retention
- SAP EAM and Field Service Management
- SAP Analytics Cloud (SAC) for real-time reporting and KPI tracking
- SAP BTP for data orchestration, extensions, and integration
- SAP MDG and Central Finance for consolidation and governance
Real Business Outcomes
- Faster billing cycles and improved accuracy
- Optimized maintenance with predictive insights and mobile enablement
- Enhanced regulatory compliance and sustainability transparency
- Improved customer satisfaction with omnichannel engagement
- Scalable platform to support renewable integration and DER (Distributed Energy Resources)
Utility Segments We Serve
- Electric transmission and distribution
- Natural gas utilities
- Water and wastewater management
- Municipal utilities and co-ops
- Renewable energy providers and ESCOs
- Multi-service energy companies
Why Utilities Choose M10TEK
- Certified experts in SAP IS-U, CRM, BRIM, and EAM
- Deep experience in regulated and deregulated utility environments
- Knowledge of smart meter integrations, utility rates, and field operations
- Flexible, agile SAP delivery aligned to outage windows and project cycles
- Strong track record in SAP upgrades, greenfield rollouts, and cloud enablement