SAP Organizational Change Management (OCM)

Empowering People for Successful SAP Transformation

At M10TEK, we know that even the best technology fails without people behind it. That’s why our Organizational Change Management (OCM) practice focuses on one mission: helping people adopt, embrace, and lead SAP-driven change.

Whether you’re deploying S/4HANA, migrating to SAP Cloud solutions, or modernizing legacy processes, M10TEK ensures your people are ready — and excited — for what’s next.

What Makes M10TEK’s OCM Practice Different?

  • Integrated with Delivery: We embed OCM in SAP projects from day one, not as an afterthought
  • SAP-Specific Expertise: Deep understanding of SAP processes, data, and impact areas
  • People-Centric Strategies: Change plans designed around real roles, behaviors, and impact
  • Industry Alignment: Tailored approaches for Manufacturing, Public Sector, Life Sciences, High Tech, and more
  • White-labeled Leadership: Trusted to deliver OCM services for SAP and key global system integrators

Key OCM Capabilities We Deliver

Stakeholder Engagement & Alignment

  • Stakeholder mapping and impact assessment
  • Executive sponsorship coaching and engagement plans
  • Cross-functional alignment and steering committee activation

Change Impact Assessment

  • End-to-end analysis of process, system, and role changes
  • Readiness surveys, interviews, and change risk profiling
  • Action plans tailored to location, role, and department

Communication Strategy & Execution

  • Clear, timely, and compelling messaging across all audiences
  • Communication toolkits, newsletters, town hall templates
  • Change agent networks and feedback loops

Training & Enablement

  • Role-based training plans mapped to SAP job functions
  • SAP S/4HANA, SuccessFactors, and Ariba end-user enablement
  • Learning management system (LMS) integration and adoption tracking
  • Train-the-trainer programs and super user development

User Adoption & Sustainment

  • Post-go-live support planning
  • Adoption dashboards and success metrics
  • Continuous improvement loops and recognition programs

OCM Embedded in Every Phase

  • Discover: Assess organizational readiness and stakeholder alignment
  • Design: Develop the change management strategy and communications plan
  • Deliver: Execute engagement, training, and adoption programs during build and test
  • Deploy: Support cutover, go-live transition, and end-user confidence
  • Sustain: Measure adoption and drive long-term behavior change

Success in Every Industry

  • Public Sector: Transparent change, union-sensitive messaging, and public accountability
  • Manufacturing: Plant-level enablement, shift-based training, frontline adoption
  • Life Sciences: Compliance-focused change with cross-border stakeholder engagement
  • High Tech & SaaS: Agile change in fast-evolving, innovation-driven cultures

OCM Accelerators from M10TEK

  • Stakeholder Assessment Templates
  • Communication Planning Tools
  • Change Impact Tracker & Role Mapping Matrix
  • End-User Training Curriculum Frameworks
  • Readiness and Resistance Assessment Dashboards
  • Adoption KPIs, Pulse Surveys, and Feedback Loops

Complimentary OCM Readiness Assessment

Curious how ready your organization is to handle SAP-driven change? M10TEK offers a no-cost Organizational Change Readiness Assessment to identify risks, stakeholder gaps, and opportunities to accelerate adoption and reduce resistance.

Let’s Make Your SAP Transformation People-Proof

Successful SAP programs don’t stop at go-live — they’re powered by people who are prepared, engaged, and supported every step of the way.