Driving Order-to-Cash Excellence Through Process Mining
M10TEK partnered with a global building materials manufacturer to improve their Order-to-Cash (O2C) processes across 12 countries. Using SAP Signavio Process Intelligence, we analyzed over 90,000 cases, identified key inefficiencies, and established daily data integrations for real-time insights. The result: measurable improvements in overdue payments, order rejections, and on-time deliveries — and a future-ready foundation for S/4HANA transformation.